How to make a Wholesale Order
Go to the wholesale section of the website & open an account. After completing this brief process you can Login to the wholesale section & select the merchandise you wish to purchase. The Minimum order for each item is 5 pieces. Once you complete this process an automatic invoice will be available for you. The minimum wholesale order must be no less than One Thousand US Dollars. At this stage we will require a deposit from you to start producing the merchandise. The manufacturing process will take approximately 4 to 6 weeks depending on the size of the order.
Our Unique Ornate Jewelry is featured on the retail side of the website only. If you wish to purchase some of this merchandise then we can offer you a wholesale rate. Please note that our Ornate Jewelry collections sell very quickly. Each item is produced in limited numbers & is much in demand. We can however manufacture Jewelry for you subject to materials.
Terms of Payment
All payments to be made in US dollars. Our preference of payment is by Letter of Credit or Telegraphic Transfer from your bank. All charges from the bank transfers are to be paid by the customer. . For further information regarding our bank details or any other questions, then please do not hesitate to contact us at firstname.lastname@example.org
Listed below are payment option details by Letter of credit or Telegraphic Transfer.
Q. How to arrange a Letter of Credit ?
A. Participants in Letter of Credit Process
• Issuing Bank
• Advising Bank
• Seller (Beneficiary)
Nine Steps in the Letter of Credit Process
I. Buyer and seller agree to terms including means of transport, period of credit offered (if any), and latest date of shipment acceptable.
II. Buyer applies to bank for issue of letter of credit. Bank will evaluate buyer's credit standing, and may require cash cover and/or reduction of other lending limits.
III. Issuing bank issues LC, sending it to the Advising bank by airmail or electronic means such as telex or SWIFT.
IV. Advising bank establishes authenticity of the letter of credit using signature books or test codes, then informs seller (beneficiary).
V. Seller should now check that LC matches commercial agreement and that all its terms and conditions can be satisfied.
VI. Seller ships the merchandise, then assembles the documents called for in the LC (invoice, transport document, etc.).
VII. The Advising bank checks the documents against the LC. If the documents are compliant, the bank pays the seller and forwards the documents to the Issuing bank.
VIII. The Issuing bank now checks the documents itself. If they are in order, it reimburses the seller's bank immediately.
IX. The Issuing bank debits the buyer and releases the documents (including transport document), so the buyer can claim the merchandise from the carrier.
If you have not paid by letter of credit before then the information above along with the website below will assist you. I also recommend you visit your local bank for assistance. http://www.creditguru.com/guestarticleLC.htm
You can make a direct bank transfer (Telegraphic Transfer). When our warehouse team has finished packaging your merchandise, they will forward you an email outlining the total cost of the purchase including the shipping costs. At this stage you can go to your bank & request to have the money transferred to our bank account. Our bank details are listed below. Your local bank may charge you a moderate fee for the money transfer. Once we receive the payment from your bank we will in turn ship the order within 48 hours.
Cocasuma Bank Details
Account holder : Cocasuma Ltd
Account number : 011811-0214656-00
Bank name : ANZ Bank
Bank Address : 268 Queen Street, Auckland 1010, New Zealand
Swift code : ANZBAU3M
Q. What are your Payment Schedules?
A. We require a 50% non-refundable deposit before we commence production. The final payment 50% balance will required to be paid once the order is totally completed & ready to be shipped to you. Please note that the wholesale prices exclude shipping & handling charges.
Q. Will I be charged any taxes on my goods?
A. You will not be taxed on your merchandise ex Indonesia. We are classified as a developing country & as a result the products are not subject to local tax. Please note the customer is responsible for any import duties on the merchandise in their home country.
Q. Do I pay Custom fees & duties?
A. All customs fees and duties are the responsibility of the customer. You may be subject to import duties and taxes, which are levied once the product reaches your country. Cocasuma has no control over customs duties, import fees, and cannot predict their cost. Customs policies vary widely from country to country. You should contact your local customs office for further information
Our wholesale prices are quoted in US Dollars. They do not include FOB (Freight On Board). Our prices exclude shipping and handling charges. This is an additional cost. Please note that sometimes prices are subject to change of price. This generally is a result of increases in the cost of raw materials used in production of the products. If this occurs then we will immediately contact you before we commence the order.
We are committed to delivering you quality merchandise. In doing so we endeavour to ensure the quality level is maintained & that we meet the delivery time frames. It is important to us that we keep you in the loop throughout the process with regular status reports. Once your order is completed we can arrange freight forwarding & supervise the packaging & loading of the cargo.
Our service offers you with the following:
1. Wholesale rates
2. Quality handmade merchandise
3. Packaging your merchandise appropriately for shipping either by Sea or Air
4. Sort out the necessary paperwork to freight your merchandise by Sea or Air
5. Provide a container suitable for the size of your order - refer below container sizes
6. Arrange transport of your merchandise to the Port or Airport
7. Marine Insurance – Optional. You can use your own marine Insurance broker
8. Protect your merchandise from the implications of Cargo Sweat or Dry Cargo
9. Arrange door to door service if required
10. Create a special line of handmade bags especially for your business
We ship containers directly from the port of Auckland, New Zealand. To ship container merchandise to most International ports takes approximately 3 to 5 weeks from New Zealand. The time frame within Asia takes 12 days to 3 weeks.
Shipping volumes are by 20' (twenty foot) - 40' (forty foot) - or 40' HC (forty foot high cube) containers. Orders less than a container volume are calculated by the cubic meter. If your consignment is not large enough to fill a container, then we can provide you with a solution for this situation.
Q. Which countries do you send your products to?
A. Please find listed below the countries where our products are shipped worldwide.
We ship our products to the following countries: United Kingdom, Ireland, Norway, Sweden, France, Italy, Andorra, Portugal, Germany, Austria, Belgium, Greece, Luxembourg, Switzerland, Lichtenstein, Netherlands, Spain, Poland, Denmark, USA, Hawaii, Canada, Australia, New Zealand, New Caledonia, Fiji, Tahiti, Noumea, Singapore, Malaysia, South Korea, Japan, Hong Kong, Mexico, Argentina, Brazil, Turkey, United Arab Emirates, Saudi Arabia, Bahrain, Qatar, Dubai, South Africa, Mauritius, Maldives, Brunei Darussalam, Barbados & Martinique
All of our shipping quotes include documentation fees, local handling fees, trucking fees, fumigation, packing & stuffing fees*, port loading fees and all other local charges levied in the packing and delivery of your container to the port. Document & Destination Charge (D.D.C) levied by the port of destination are not included. Some International ports charge a D.D.C. fee upon the arrival and handling of your shipment in your local port. Please check with your customs department for more information on D.D.C. The total shipping cost is dependent on the destination & the volume or quantity of the shipment. * The Dunnage fees would be included in the packing & stuffing fees.
Tracking Your Order
Q. How can I track my order?
A. As soon as your order is loaded onboard the container ship we will send you an email with the confirmation details & tracking number. You will also be able to visit the shipping section on the website to view more extensive details relevant to the shipping of your merchandise i.e. such as departure & arrival dates into the designated port you choose.
For smaller orders we use DHL, Fed Ex or Air Cargo. This service takes between 5 to 10 days depending on your geographic location. Once we receive full payment for your merchandise plus the freight charges we will email you the Airway Bill Number. This will enable you to track the merchandise from us to your home or business address. You will be responsible for any taxes or charges levied on you by the customs & excise in your country. We suggest you to contact them to find out if they will levy any taxes or fees on you.
Q: Can you provide Marine insurance for the Shipment of my merchandise?
A. Yes, we can provide Marine Insurance for full containers and LCL cargo via our shipping broker. The Marine insurance will cover the merchandise against any damage whilst in transit until the time the consignment reaches your door. The cost is approximately 3% to 5% of the total value of the cargo. We would however need to check the current rate at the time of booking. You are also at liberty to use your own Marine Insurance agent.
Damaged or Missing Merchandise
Q. What should I do if some of my merchandise is damaged on arrival?
A. We endeavor to ensure your merchandise arrives into your country in excellent condition. On some occasions however merchandise gets damaged in the shipping process. If you discover any damaged merchandise then please contact us immediately by email. Please do not return the merchandise without communicating to us first. It is paramount that you take photos of any goods damage as a result of the shipping process. If you decide to have insurance then photos would help dramatically to facilitate your claim & receiving compensation.
Q. How do you Pack your merchandise?
A. For handicraft merchandise, the items are usually wrapped in plastic or a bubble wrap then packed into A1 GRADE cardboard boxes. If the merchandise is fragile, then we will encase them in a wooden crate filled with shredded paper. If you wish to ship you’re Merchandise by sea then it is necessary to take precautions against condensation & container movement while at sea. Please find listed below information relating to the subject matter.
Fundamentally there are two different kinds of condensation.
One: Cargo sweat
Cargo sweat fundamentally occurs when moving cargo from a cold or temperate climate into a tropical one and vice-versa. Cargo sweat happens when warm air rapidly cools over a cold cargo. The condensation is hardly visible because the moisture is absorbed into packing materials such as cardboard cartons, wooden pallets or the merchandise themselves before any visible droplets of water are even noticeable. Moisture absorption by the cargo in fact happens as a result of high levels of humidity, even if the point of condensation is not reached. Warm and humid air can usually be formed within a container only when there is a difference in temperature between different parts of a cargo that contain a source of moisture. In a container warming up after a cold night the outer part of the cargo may warm up first and cause warm moist air to diffuse into the centre.
Two: Dry Cargoes
In a container holding dry cargo moisture is a limited problem. In this scenario all the air in a 20 ft container will hold less than a litre of moisture. The exchange of air and moisture within the surroundings is very limited during the voyage when the container is in a good condition. A small number of dry desiccants will absorb the moisture in the air and prevent any moisture problems. However, few cargoes are entirely dry. Container floors, pallets, crates, cartons and other packaging materials will certainly contain moisture that may be released into the air and cause problems. If the cargo and packaging materials are reasonably dry then the amount of moisture released will be minimal & can be managed within the absorption capacity of a reasonable number of desiccants. This will not completely guarantee that condensation does not occur, but the desiccants will limit and dry up any condensation in such a way that damage to the cargo is unlikely.
Our solution to the problem………
We approach the problem by distributing large desiccant sachets throughout the container. The sachets are placed into each cardboard box which houses your merchandise. As a secondary precaution we place small desiccants inside each item. In addition to this we hang 20 to 25 large desiccant sticks onto container wall. These are fundamental in reducing moisture. It is also equally important to have Dunnage installed in the container to protect your merchandise. Dunnage is the name for the materials used in containers to protect the merchandise & their packaging from moisture, contamination & container movement at sea. The Interior of the container is protected with a polyethylene liner with inflated buffers on each side of the cardboard boxes to ensure your merchandise does not move around in the container. The cost is fairly minimal & will reduce any damage to your merchandise.